Refund policy

Last updated: 24 September 2026

Changed your mind?

You have 14 days from receipt of your order to let us know that you wish to return it, without having to give any reason.

How to return an item

1. Let us know before the period ends, in one of the following ways:

  • online, via our contact form, stating "Withdrawal", your order number and the items concerned;
  • by e-mail to contact@angelnomad.com, with the same information;
  • or by post, using the withdrawal form set out in the appendix to the Terms of Sale.

We will confirm receipt of your request by e-mail.

2. Send the items back within 14 days of your request, to the following address: BROD'STYL INTERNATIONAL, Service Retours Angel Nomad, 41 rue du Caire, 75002 Paris, France.

3. Tip: use a tracked service and keep the proof of postage.

Return costs

Return costs are borne by you, whatever the destination.

If a product is defective or non-conforming, or if we have made an error, the return is at our expense: please write to us before sending the item back.

Condition of items

You may try on your items as you would in a shop. Please return them complete, with their labels and, if possible, in their packaging. If an item comes back damaged, worn beyond a simple try-on or washed, we may deduct the resulting loss of value from the refund.

Refunds

  • We refund the price of the items and the initial delivery charges at the standard rate, no later than 14 days after your request.
  • We may wait until we have received the items, or proof that they have been sent back, before issuing the refund.
  • The refund is made using the means of payment used for the order.
  • The supplement paid for express delivery is not refunded.
  • If you return only part of your order, the initial delivery charges are refunded only if all items in the order are returned.
  • If an item comes back with a loss of value (see above), we will tell you the amount deducted.

Exchanges

We do not offer exchanges. For another size or another item, return this one for a refund and place a new order.

Non-returnable items

For reasons of hygiene or because they are personalised, some items cannot be returned once their sealed packaging has been opened or where they have been made to measure. This is indicated on their product page.

Defective or non-conforming product

You benefit from the legal guarantee of conformity for 2 years from delivery, and from the legal guarantee against hidden defects. Contact us at contact@angelnomad.com with a description and photos: we will offer you repair, replacement or a refund, in the cases provided for by law. Details in Article 11 of the Terms of Sale.